Our Technical Customer Service Package covers application software, operating software, network consultation, tailor-made proposal, software installation, troubleshooting, on site repairing, network restructuring to all customers who is desiring special & intensive care.

Our engineers are always ready to assist the front-end-users of our clients in order to solving their operational problems regarding application software and the back-end administrators to solve their internal problems for both software and hardware. These services can easily be delivered via Hot Line Service and/or On Site Service.

During our office hours [9:00am to 6:3pm (Mon-Fri) & 9:00am to 1:00pm(Sat)], qualified engineers or support technicians will be arranged for any telephone inquiry relating to installation and troubleshooting. Customers can also take another alternative to send us your question via e-mail. And our response for e-mail inquiry will normally be made within four business hours.

Qualified engineers with comprehensive experience will co-operate with our client in all setps for successful PC or network installation. We are also providing extensive support such as pre-installation planning, installation processes management, diagnostic-test and evaluation of existing system.